Return & Refund Policy

Thank you for shopping with 【请替换：店铺名称】. We are committed to ensuring your satisfaction with every purchase.

Returns

We accept returns within 30 days of the date you receive your order. To qualify for a return, items must be unused, in their original condition, and returned in the original packaging.

Non-Returnable Items

• Gift cards
• Personalized or custom-made products
• Final sale items

Return Process

To initiate a return, please contact our customer service at 【请替换：客服邮箱】. Customers are responsible for paying return shipping costs unless the item received is defective, damaged, or incorrect. Return shipping fees are not refundable.

Refunds

After we receive and inspect your returned item, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 7 to 10 business days. Please note that processing times may vary depending on your payment provider.

Shipping Times

Orders typically ship within 2 to 4 business days, with an estimated delivery time of 7 to 15 business days.

Order Cancellations

Orders can be cancelled within 24 hours of placement. Please contact us as soon as possible at 【请替换：客服邮箱】 if you wish to cancel your order.

Shipping Fees

Shipping fees are calculated and displayed at checkout. Any applicable shipping costs will be charged accordingly.